Terms of Service

Terms of Service for Oofos

Overview

These Terms of Service ("Terms") regulate your use of Oofos' website and govern all commercial transactions conducted through this platform. By using this site, you agree to comply with and be bound by these Terms.

Acceptable Use

You agree to access and use the Oofos website responsibly and legally. Specifically, you must not:

Access restricted system areas without authorization.
Compromise, overload, or interfere with the website’s security or operation.
Upload or spread viruses, ransomware, or any malicious software.
Copy, reproduce, resell, or exploit any proprietary content without written permission.
Engage in fraudulent, deceptive, or unauthorized activities when using the platform or placing orders.

Ordering Products

When you place an order on Oofos, you are making an offer to purchase subject to our acceptance. Order acceptance depends on product availability and price confirmation.

Oofos reserves the right to refuse, limit, or cancel orders due to:

Pricing errors or anomalies
Insufficient stock
Payment or billing issues
Suspicion of fraud or other security concerns

Orders typically require 1-3 business days for processing. Estimated delivery times range from 7-12 business days, with shipping fees clearly stated during checkout.

Returns and Refunds

If you wish to return a product, please submit your request within 14 calendar days of delivery. To qualify for a return:

The product must be unused and unaltered.
It should be returned in the original packaging.

Return shipping costs are your responsibility, except for cases where the item you received is damaged, defective, or incorrect.

To initiate a return, contact our support team via email at felixrerev@gmail.com to obtain authorization.

Once your return arrives and passes inspection, refunds will be processed within 5-10 business days and credited back to the original payment method.

Order Cancellations

To cancel an order, you must contact us within 24 hours of placing it. After this timeframe, your order may have entered the processing stage and cancellation will no longer be possible.

Intellectual Property

All content on the Oofos website—including text, graphics, trademarks, code, and layout—is owned exclusively by Oofos or its licensors and protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

Disclaimer

The Oofos website and its services are provided "as is" and "as available," without warranties of uninterrupted access or error-free functionality, except where such disclaimers are prohibited by law. We disclaim all statutory warranties to the maximum extent permitted.